Skip to content

GymBuddy legal

Terms & Conditions

Effective date: July 8, 2026.

These Terms & Conditions govern use of GymBuddy. By creating an account, signing in, using the mobile app, using the web portal, or managing a gym through GymBuddy, you agree to these terms.

Service overview

GymBuddy provides software for gym operations, including member onboarding, trainer assignment, attendance, membership records, gym profile management, products, offers, payments, diet/workout plans, community posts, notifications, and support workflows. GymBuddy is a software platform and does not itself operate the gyms listed or managed in the app unless expressly stated.

Accounts and roles

  • Users must provide accurate account information and keep login credentials secure.
  • Gym owners are responsible for their gym workspace, staff access, member records, pricing, products, offers, refunds, and policies.
  • Trainers may access only the member and plan information made available through their gym role.
  • Members are responsible for the information they submit and for reviewing gym-specific membership, cancellation, and refund rules.
  • Super administrators may review platform access, owner approvals, support issues, and compliance concerns.

Payments

GymBuddy may facilitate payments through Razorpay or other payment providers. Payment providers may apply their own terms, fees, verification, settlement timelines, and risk checks. Gym owners remain responsible for the commercial terms they offer to members. GymBuddy records payment status and related transaction identifiers to support reconciliation, membership activation, support, refunds, and compliance.

User content and community

Users may create posts, comments, likes, media uploads, support messages, and profile/gym content. You retain responsibility for your content and must not post unlawful, abusive, misleading, infringing, unsafe, or privacy-invasive content. GymBuddy may remove or restrict content or accounts that violate these terms, the Community Guidelines, or the Acceptable Use Policy.

Health and fitness disclaimer

GymBuddy helps gyms and trainers share workout and diet plans. GymBuddy does not provide medical advice. Members should consult qualified professionals before starting a new workout or diet program, especially if they have medical conditions, injuries, dietary restrictions, or health concerns.

Availability and changes

We work to keep GymBuddy reliable, but the service may be unavailable during maintenance, network issues, provider outages, security events, or updates. We may change, suspend, or discontinue features where needed for product, security, legal, or operational reasons.

Suspension and termination

We may suspend or terminate access for violations, suspected abuse, unlawful activity, payment disputes, security risk, or misuse of the platform. Users may request account deletion through the Account Deletion page.

Limitation of liability

To the maximum extent permitted by law, GymBuddy is not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages. Gym owners are responsible for their own gym operations, member services, pricing, refunds, trainer conduct, and offline activities.

Governing law

These terms are governed by the laws of India, except where applicable consumer protection laws require otherwise. Courts with proper jurisdiction in India will handle disputes that cannot be resolved informally.

Contact

Questions about these terms can be sent to support@gymsbuddy.org.